Premier Guarantee : Enhance & Protect your build warranty in 2023

Who & what do they provide

Premier Guarantee has over 300 employees that work across the length and breadth of the country, supporting our clients with their construction projects and delivering structural warranty solutions for all types of residential and commercial builds.

Our head office is based on the Wirral, where the majority of our team reside, situated on the docklands overlooking the majestic Liverpool skyline. We also operate out of a number of regional offices across the country. Whether you are looking for your first quote, checking on your certificates or looking to resolve a problem, our team work very closely with each other to make sure we deliver the best possible customer service.

Our surveyor network is made up of over 100 surveyors ensuring that our clients are always supported well by local surveyors who know their area and can be on site promptly when required. The surveyor team keep in regular contact with our customer service team over all on-site and off-site issues which allows us to deliver a first class service.

For our larger clients, you’ll also have support from our field sales team when it comes to managing your quotes, orders and ongoing work. They’ll meet with you regularly to check on the service you are receiving and identify any issues that may arise.

copy of premier certifcate

Home owners premiere guarantee

What’s great about Premier Guarantee is that all of our teams work in tandem so that when you call us, you’ll be able to speak to somebody who can support you in the right way, whatever the problem.

During the first 2 years of cover for New Homes, known as Defects Insurance Period (1 year for Social Housing Warranty cover), if you do find any problems with your home, it will be up to the developer to put things right. Make sure you keep hold of their details once you’ve bought your home and speak to them about the process of reporting problems.

If you can’t come to an agreement with your developer about carrying out the repairs or they fail to carry them out, your structural warranty cover allows you to call Premier Guarantee and we will help you to get the work done as quickly as possible.

similar to NHBC premier annually have an awards ceremony for site quality control

Premier hand book

Premier guarantee Home Owners Handbook


Home owners Handbook

Home owners IPIDs

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