Buying a new build home is often seen as stepping into perfection – a pristine property, free
from the wear and tear of previous owners.

Yet, the reality for many UK homeowners can be quite different. Despite the allure of a brand-new home, a significant number of new builds are
delivered with defects, often referred to as “snags”.

This is where a professional snagging survey becomes not just beneficial, but essential.

What Exactly is a Snagging Survey?

A snagging survey is a meticulous, detailed inspection of a newly constructed property to identify any defects, omissions, or unfinished work that the developer is responsible for
rectifying.

These “snags” can range from minor cosmetic issues, like chipped paintwork or poorly aligned doors, to more significant structural concerns such as faulty brickwork, missing insulation, or issues with plumbing and electrical systems. The goal is to ensure your new home meets the highest quality and safety standards, as well as the agreed-upon specifications.

Why Do You Need a Professional Snagging Survey?

While you might be tempted to create your own snagging list, the sheer volume and often hidden nature of defects make a professional survey invaluable. Industry data reveals that over  94% of new build homes report defects within the first two years.

An average homeowner might only spot 20-30 issues, whereas a professional snagging inspector typically identifies over 150 defects, many of which would otherwise go unnoticed.

Here’s why a professional survey is crucial:

● Expert Eye & Tools: Professional snaggers possess the experience, knowledge of current building standards, and specialist tools (like thermal imaging cameras and damp meters) to uncover issues that are not visible to the untrained eye.
● Protecting Your Investment: Your new home is likely your biggest investment. A comprehensive snagging report ensures that your builder addresses all legitimate issues while your home is still under warranty, saving you potentially significant repair costs down the line.
● Leverage with Developers: A professionally produced, detailed report with photographic evidence provides undeniable proof of defects, giving you  significant leverage when dealing with your developer. This helps ensure they are legally obliged to
address legitimate snags reported within the warranty window.
● Peace of Mind: Knowing that your home has been thoroughly inspected by an independent expert provides invaluable peace of mind, ensuring you receive the quality home you deserve.

Understanding Your Rights: The New Homes Quality Code & Warranties

The UK new build market is increasingly governed by regulations designed to protect homebuyers. 

The New Homes Quality Code (NHQC) and the New Homes Ombudsman Service (NHOS) provide independent redress for new home buyers, covering the entire purchase process up to two years post-occupation.

Furthermore, standard builder warranties (such as NHBC, Premier Guarantee, or LABC) typically cover most defects for two years, with structural issues covered for up to 10 years.

A professional snagging survey ensures you capture and document these issues professionally, allowing you to fully utilise these protections.

When to Book Your Snagging Survey , Timing is key to maximising your leverage with developers. We recommend booking your snagging inspection:

● Pre-Completion Inspection (PCI): Ideally, before you legally complete and move in. This allows issues to be flagged for quick resolution by the builder before you take possession.

● Immediately After Completion: If a PCI isn’t possible, conducting a survey within the first few weeks after moving in is crucial.

● Before the 2-Year Warranty Expires: A vital inspection to ensure all issues are documented before the builder’s liability period ends.

By understanding what a snagging survey entails and its profound benefits, you can confidently navigate the new build journey, ensuring your home is finished to the highest standard.